Return Policy

At DeMan Motorsport, we strive to ensure that our customers receive the best service and products. This refund and returns policy explains how we handle refunds and returns for deposits made on build slots, parts, and vehicles.

  1. Build Slots
    1. Deposits: A non-refundable deposit is required to secure a build slot. This deposit is used to allocate resources and begin preparation for your build. If you choose to cancel your reservation, please understand that this deposit cannot be returned.
  2. Vehicle Purchases
    1. Deposits: Deposits on vehicles are generally non-refundable. These deposits secure the vehicle in our inventory and remove it from the market, preventing other sales.
  3. Parts
    1. Return Policy
      1. Parts returned undamaged, in their original packaging, unopened, accompanied by a receipt and returned within 10 days of the date of purchase will be subject to a refund applied to the original method of payment or exchanged.
      2. Parts whose packaging has been opened or tampered with, parts damaged or not in a condition to be resold may not be eligible for a refund or exchange. In addition, if the returned part (s) had been delivered free of charge, the delivery costs will be deducted from the refund.
      3. Parts with manufacturing defects or application errors may be eligible for a refund or exchange within the prescribed timeframe with management approval.
      4. Parts modified, used, or altered in any way are not eligible for return.
      5. Please note that:
        1. Special order parts are non-returnable and non-exchangeable.
        2. Electronic and electrical parts are non-returnable or exchangeable.
        3. Items and parts in liquidation or final sale are non-returnable or exchangeable.
      6.  Any parts or items returned after the prescribed time frame and which meet the conditions described above will require management approval, charges may apply.

Contact Us

If you have questions or concerns about this refund policy, please contact us at office@demanmotorsport.com.